With Aqua Ray, you choose a quality of service. We place you a disposal team of specialists to support you and assist you in the event of urgency.
24/7/365, a team at your disposal.
Aqua Ray is recognized as a very high safety hosting service provider specialist in Apple solutions since March 2003. Our team guarantees a high level quality to you, as well on the level of services as on the level of technical support. As a partner, profit from a technical support professionel and personalized, 24/7/365.
Reliability and reactivity
Technicians teams, made up graduate qualified engineers of high school recognized, ensure a monitoring uninterrupted equipment and services. Indeed, an uninterrupted operation of the services is fundamental. With this intention, the safety of the installations and their maintenance is ensured of day like night: 24/7/365. Servers are monitored, if a threshold of load is reached, an alarm by email and by text message is sent to the constraint team. The technicians thus warned of the problem can intervene immediately to solve it.
Web support
With Aqua Ray, you have the possibility of subjecting your problems or questions to us by using a simple Web navigator. Connect to the system resolution problems which we developed and who is accessible 24/7/365 and this, everywhere in the world. Do not hesitate to connect it to ask us questions.
Phone support
Our technical support is also available by phone. You can contact our constraint team by composing the +33 0145773692. You will be immediately put in relation to a qualified technician who will be able to solve your problem and to answer all your questions.